“ At this time we are on our boat … I hope you extend the same faith in me as I have in you in paying for this sizable sum in advance (sight unseen) in the expectation of delivery … Best regards ”

(Mr. P. C., July 22, 2002)

“ Pursuant to your last kind e-mail, I am placing my personal check in the amount of US$ … in the mail today. When it arrive, please send the print … It has been a pleasure dealing with you ”

(Mr. + Mrs. R. G. S., October 30, 2002)

“ That would be great! I will send out a check tomorrow for … Followed by a payment in July then one in August. Thank you for your flexability. Kindest Regards ”

(Mr. L. A. F., June 22, 2004)

“ Hello again! It arrived this morning – everything fine and ready for framing! Thank you for your kind assistance. Best regards ”

(Mr. J. R. L., May 25, 2005)

“ Thank you Mr. Niemeyer – I will take it! … It should look very nice in my new office. Best regards ”

(Mr. J. R. L., January 6, 2006)

„ I have seen your excellent promo for this item (referring the Diego Ribeiro map) and I may be interested in acquiring it for a very important gift … “

(Mr. M. A. B., December 5, 2008)

“ … I continue to enjoy my Keele-Pedretti (Leonardo) volumes … ”

(Mr. M. W., November 20, 2011)

“ Thank you so much for that comprehensive background to the above titled (Brierly) print which has intrigued me … ”

(Mr. R. H., July 12, 2014)

„ Lieber Herr Niemeyer, Ich freue mich über Ihr selten gewordenes Qualitätsempfinden! Ein einwandfreies Exemplar des Goltzius wäre mir schon auch lieber! MfG “

(Herr M. N., 21. April 2015)

“ the book has arrived! Many thanks for your helpfulness! Have a nice day, and kind regards ”

(Mr. S. S., May 9, 2016)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ However, the anxiety and insecurity showing from the kind of the continuous flow of questions indicate that you are not feeling comfortable with the whole process. So it would seem to be wiser to call the matter off at this point, as ultimately you may not be truly satisfied. As you will have noticed on our Testimonials page it is – and always has been – the business policy here in such cases rather to wait until we can become friends on an item which stirs up less discussion. In line with this I therefore have cancelled the invoice of … ”

(niemeyer’s to Mr. M. W., August 1, 2011)