“ Received the 2 parcels yesterday in A. M. I am very pleased with the books as well as the condition of them. Thank you again … I hope we can do business again in the near future ”

(Mr. L. A. F., March 11 and 1 resp., 2001)

“ … I was digging and I found you. I needed to tell you that your collection for whatever reason has brought tears to my eyes. Thank you … I’m not a collector, or I haven’t known myself to be … I was going to sell this (sheet), but I just may have discovered that I’m to keep this for whatever reason. Have you made a collector out of me … For all your devotion, hardwork … I thank you ”

(Mrs. D. H., June 17, 2002)

„ Ich bin sehr zufrieden mit dem Objekt, dem Versand und auch mit der sorgfältigen Verpackung. Danke! “

(Herr N. B., 3. Januar 2003)

“ Thank you very much for your prompt and very cooperative handling of this order. I very much look forward to seeing the map ”

(Mr. D. R.-H., January 26, 2005)

“ I am writing to you to have suggestion from you, the specialist of J.E.Ridinger. I am an art historian … ”

And

“ Thank you very much for quick response. Your suggestion is so helpful and can correct many erroneous captions which have been attached to the Ridinger’s prints in Japan until now … ”

(Ms. Y. K.-S., 19 + 22 December 2009)

“ (after postal problems with the delivery) I have now received the package. thank you for your perseverance (to find the parcel again) in this matter. Warm Regards … ”

(Mr. L. T., October 31, 2012)

“ The prints arrived today in great condition! I couldn’t be happier with the purchase. Thank you so much for working with me … ”

(Mr. M. C., September 25, 2014)

„ Das Jahr 2014 geht zu Ende. Das gibt Veranlassung Ihnen sehr herzlich zu danken für viele jagdhistorische Informationen mit kunsthistorischem Charakter. Besonders dankbar bin ich für die Beschaffung des Bildes … “

(Herr W. W., 18. Dezember 2014)

„ Als kleinen Dank für Ihre immer mit großer Freude und ebensolchem Interesse entgegengenommenen stets neuen Ridinger-Informationen anbei … “

(Herr T. L., 19. Dezember 2014)

„ Herzlichen Dank für Ihre freundlichen und aufschlussreichen Ausführungen, die mir die Beschreibung des vorliegenden Exemplars sehr erleichtern. Schön wärs natürlich, wenn sich Ihre vielfältigen Kenntnisse zum Werk Ridingers vielleicht als Artikel, oder Artikelserie, im Aus dem Antiquariat oder einer Bibliophilen-Zeitschrift einem breiten interessierten Publikum zur Kenntnis gebracht werden könnten … Ich würde mich jedenfalls sehr darüber freuen, Expertenwissen aus erster Hand zu erhalten. “

(Kollege U. K., 12. Mai 2015)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ However, the anxiety and insecurity showing from the kind of the continuous flow of questions indicate that you are not feeling comfortable with the whole process. So it would seem to be wiser to call the matter off at this point, as ultimately you may not be truly satisfied. As you will have noticed on our Testimonials page it is – and always has been – the business policy here in such cases rather to wait until we can become friends on an item which stirs up less discussion. In line with this I therefore have cancelled the invoice of … ”

(niemeyer’s to Mr. M. W., August 1, 2011)